Ruby Fortune Reviews
Ruby Fortune launched all the way back in 2003, and makes up part of the Palace Group brand. The casino is owned by Bayton Ltd, and holds a valid gambling license from the Malta Gaming Authority.
In addition to its license, Ruby Fortune has received an endorsement from eCogra, which found the return to player (RTP) percentage to be 96.61 in 2019. An endorsement from this independent agency is a great sign of the casino’s professionalism, and everything at Ruby Fortune from the software to the security is highly sophisticated.
Another aspect that we like is the cashier with its many Canadian-friendly deposit methods, including Interac, MuchBetter, InstaDebit, Visa, and more. The one thing that would make banking better would be faster withdrawals since it now takes around two business days to cash out.
Online Casino Info
|🏢 Casino Name||Ruby Fortune Casino|
|🤵 Owner||Bayton Limited|
|🗓️ Year Established||2000|
|🎲 Number of Games||650|
|🎰 Games offered||Slots, Blackjack, Roulette, Video Poker, Baccarat, Craps, Keno|
|⚙️ Software Used||Microgaming|
|📱 Compatible Devices||Android, iPhone, Windows-Phone, Tablet, Desktop|
|↩️ Payout Percentage||97.49%|
|💸 Payout Days||1-2 Tage|
|💰 Max Jackpot||2.8 Million|
|🌍 Languages||Chinese, Danish, Dutch, English, Finnish + 8 more|
|💁 Customer Support||Live Chat and Phone|
|🏧 Banking Options||Amex, Ideal + 8 more|
|💵 Currencies Supported||$, €, ¥ + 13 more|
Ruby Fortune Pros And Cons
- You can play games for free before playing for real money
- Really high-quality and interactive live dealer games
- You can customize the gaming menu by saving your favorite games
- Instant and free deposits in Canadian dollars
- Available instantly on iOS and Android devices
- Promotions offered consistently
- FAQs list is not comprehensive enough
- 96 hour pending period for withdrawals is too long
- 50 € minimum withdrawal
- Bonus playthrough requirement of 70 times
- Doesn’t have an online sportsbook on the site
How to sign up with Ruby Fortune Casino
Signing up with Ruby Fortune is very straightforward and takes less than 5 minutes. Just follow these steps:
- Click the “Create Account” button on the top-right of the homepage
- Verify your identity by filling out you name, date of birth & home address
- Type in the email address you want associated with the account
- Pick a username and add a secure password
Providing this information is standard procedure for signing up to all online casinos and it’s an important part of good security. Ruby Fortune has some sophisticated safety measures to ensure your data is private, including SSL-encryption and firewall systems.
Ruby Fortune Mobile Casino & App
Not compatible anymore with Windows Phone since 2019 and BlackBerry OS since 2023.
Mobile gaming is easy with Ruby Fortune. Whether using the app or your browser, the mobile site structure is the same. There’s a pop-up menu at the bottom of the screen which makes it easy to navigate to different games and sections. Microgaming, which powers the games at Ruby Fortune, has plenty of experience in mobile gaming. The vast majority of the huge gaming menu is available when you want to play on mobile. The software runs really smoothly and the graphics and colors pop even more on the small screen.
For Android or Apple users, you can download the Ruby Fortune Casino App from either the casino, App Store, or Google Play. If you have a different device, or prefer not to download the app at all, the Ruby Fortune site is fully optimized for mobile gaming. We tested out both methods during our Ruby Fortune mobile review, using a variety of different devices, including iPhones, iPads, and Samsung phones. The mobile playability is really good.
As mentioned previously, Ruby Fortune also offers mobile casino games, which is an important detail. While this is not something that should be pointed out in 2022, given that smartphones have been actively used by everyone daily for well over a decade now, there are still many casinos that do not offer mobile availability.
Ruby Fortune offers mobile gambling which can be accessed via web browser on your mobile device, you will find that it looks identical to the desktop platform. You will not lose out if you decide to access the platform this way.
Furthermore, Ruby Fortune also has its own dedicated app that is available for both Android and iOS. This is a much faster way to access the casino and its games than taking extra steps that come with taking the browser route, but in the end – it is the players’ preference that will decide what they will do.
Follow our quick step-by-step guide if you want to find out how to play on mobile:
- Download the Ruby Fortune app from App Store or Google Play
- Sign in or create a new account as you would on a laptop
- If it’s a new account, make your first deposit and claim your sign-up bonus
- Choose from over 650 casino games to play
Ruby Fortune Bonus Offers
The play through on these bonuses is also very high at 50x, so it’s going to take you a bit longer to clear them. While play through is the industry standard, 50x is not. This, unfortunately, is par for the course for a PCG family site. Maybe one day they will hire someone to improve their bonus structures company-wide. Until then, we’ll at least be happy they are offering some free money for playing.
The Ruby Fortune Casino welcome bonus can help get new players started on a winning path. You can quickly double your bankroll with three deposit bonuses of 100%, up to $250 each. The minimum deposit to be eligible is $10, and the offer expires seven days after registering. The wagering requirement is 70 times the bonus, which we found to be quite high.
Ruby Fortune will often send out promotions via email and SMS, and clients are encouraged to opt-in for notifications. There is also a calendar of offers that you can view from the account menu. Here, you can spin the Bonus Wheel every four hours for random prizes, including free spins and bonus credits.
VIP And Loyalty Program
How to join the VIP program
The Ruby Fortune Loyalty Program rewards you based on how much cash you bet. New players receive 2,500 Loyalty Points after the first deposit and then earn more points by being active. For example, $1 on slots is worth 1 Loyalty Point. These points accumulate in the account and can be turned into bonus credits at any time, with 5,000 points being worth five credits. Furthermore, the program has six levels, determined by the number of points earned in a month. Each level has set loyalty specials and benefits.
Ruby Fortune Casino’s loyalty program makes up for its lack of regular promotions. After signing up and making a first deposit, players automatically enter the Bronze stage of the program and earn 2,500 loyalty points.
These points can then be exchanged for bonus credits to spend on certain games. We’ve found that slots games offer the fastest way to pick up more points.
As players make their way up the stages to Privé, with real money wagers, there will be added tailored perks such as exclusive Ruby Fortune bonuses.
Ruby Fortune VIPs will also be able to benefit from having a personal account manager, fast track customer service and quicker payout times on winnings and other promotions. Here is a summary below:
- Gain loyalty points which can be exchanged for bonus credits
- Climb up six loyalty program levels, from Bronze to Privé
- Automatically earn 2,500 loyalty points upon signing up
- Receive exclusive and tailored Ruby Fortune bonuses
- Get faster withdrawals, customer support and personal service
The no-download platform makes Ruby Fortune Online Casino a perfect fit on any smartphone or tablet device. It’s quick and easy to access since you only need to visit the site and sign in. Most of the casino games are mobile-friendly and come with optimized controls for playing on touchscreens. There is also a downloadable Ruby Fortune Casino app for iOS and Android that keeps the same overall design. In both versions of the mobile casino, you can play for real money, deposit, claim bonuses, and withdraw winnings.
Gaming Variety & Software
Ruby Fortune has over 650 different games, which is really impressive. There is a search option on the right-hand side of the game’s menu, which lets you search for specific games or type in keywords. This is very useful when you are dealing with such an extensive library of games.
Another great feature is the favorite section. You can tap or click the heart icon beside any game to add it to your personal library of favorites, which are all saved for you in one place. Little touches like this are how Ruby Fortune is able to take the online casino experience to the next level.
You can also test out games by playing with free money, which makes the casino really friendly to new users. The table below shows more information about the gaming menu.
Total Games Available: 650
The slot offerings at Ruby Fortune were MUCH better than they were at their sister sites and were also much better than most of the industry! They had a ton of different options which included a bunch of branded games (games designed after TV shows and movies). These weren’t knock off branded games like Jurassic Dinosaur Park Slots, but the actual Jurassic Park with the images and characters from the movie. Sites love to try and pawn off garbage copies, but these are the real deal.
The slot offerings are not all on one list but are split up into a few categories. By clicking the Games tab, you are taken to a page with their short list of recommended games for you to play. These were all slot games when we checked but we assume at times you may see casino games on here as well as they are all housed under the Games tab.
On the right-hand side of the screen, there are 11 different category options, and it looks like three of them deal with slot machines. The games are all neatly organized in the middle of the screen with their logos. One thing they didn’t have were the names of the games in plain text under the logos like you would see on most sites. This isn’t necessary but is a nice perk because some of the game names are so artistically drawn on the logo that they are tough to read. Trust us on this one; we had to type them all out, and there were several times we had to get a few inches away from the computer screen to make sure we could read them correctly.
This also prevents you from being able to sort the games alphabetically. There was a search function that did work well when we tested it in case you’re looking for a specific game. For your convenience, we’ve included all the games here. If you do start playing on this site, you may want to keep this list handy or bookmark this page so that you can copy and paste game names into the search, so you don’t have to click through 15 tabs to find the game you want.
With around 400 online slots to choose from, you’re spoilt for choice at Ruby Fortune Casino. Here are some of the most popular titles to hit spin on:
3 Reel Slots
- Astro Nomical
- Bar Bar Black Sheep
- Big 5
- Blackjack Bonanza
- Break The Bank
- Captain Cash
- Cash Clam
- Cash Crazy
- Cherry Red
- Chiefs Fortune
- Chiefs Magic
- City Of Gold
- Cool Buck
- Cosmic Cat
- Couch Potato
- Cracker Jack
- Crazy Crocodile
- Cutesy Pie
- Diamond 777
- Diamond Deal
- Don Deal
- Double Dose
- Double Magic
- Double Wammy
- Fairy Ring
- Fantastic 777
- Floridita Fandango
- Flos Diner
- Flower Power
- Flying Ace
- Fortune Cookie
- Free Spirit
- Fruit Loot
- Fruit Salad
- Fruit Slots
- Fun House
- Gladiators Gold
- Goblins Gold
- Gold Coast
- Golden Dragon
- Grand 777
- Happy New Year
- Heavy Metal
- High 5
- Jack In The Box
- Jackpot Express
- Jester’s Jackpot
- Jewel Thief
- Jingle Bells
- Jurassic Jackpot
- Lion’s Share
- Lucky Charmer
- Mocha Orange
- Monkeys Money
- Oceans 7
- Party Time
- Pharaoh’s Tomb
- Pirate’s Paradise
- Rapid Reels
- Reels Royce
- Rings And Roses
- Rock The Boat
- Roman Riches
- Samurai 777
- Sizzling Scorpions
- Sonic Boom
- Thousand Islands
- Trick Or Treat
- Triple Magic
- Wheel Of Wealth
- Win Spinner
- Zany Zebra
5 Reel Slots
- 5 Reel Drive
- Adventure Palace Online Slot
- Age Of Discovery
- Agent Jane Blonde
- Alaskan Fishing
- Alaxe In Zombieland
- Arctic Fortune
- Ariana Online Slot
- Around The World
- Asian Beauty
- Avalon Hd
- Avalon Ii Online Slot
- Bars And Stripes
- Battlestar Galactica
- Big Break
- Big Chef Online Slot
- Big Kahuna
- Big Kahuna Snakes And Ladders
- Big Top
- Booty Time
- Break Da Bank Again
- Break Da Bank Again
- Bridesmaids Online Slot
- Burning Desire
- Bush Telegraph
- Bust The Bank
- Cabin Fever
- California Gold
- Castle Builder
- Centre Court
- Cool Wolf Online Slot
- Crazy 80s
- Crazy Chameleons
- Cricket Star
- Deck The Halls
- Dino Might
- Dog Father
- Dolphin Quest Online Slot
- Dr. Watts Up
- Dragons Myth
- Drone Wars
- Eagles Wings
- Enchanted Mermaid
- Fat Lady Sings
- Fish Party Online Slot
- Football Star Online Slot
- Forsaken Kingdom The Path Of Valor
- Game Of Thrones 15 Lines
- Game Of Thrones 243 Ways
- Genies Gems
- Gift Rap
- Girls With Guns
- Girls With Guns Frozen Dawn
- Gold Ahoy
- Gold Factory
- Golden Era Online Slot
- Golden Princess
- Good To Go
- Gopher Gold
- Great Griffin
- Gung Pow Online Slot
- Hells Grannies
- High Society
- Ho Ho Ho
- Hot As Hades Online Slot
- Hot Hot Volcano
- Hot Ink
- Hot Shot
- Hound Hotel Online Slot
- House Of Dragons Wild Bonus
- Immortal Romance
- Irish Eyes
- Jason And The Golden Fleece
- Jekyll And Hyde
- Jewels Of The Orient
- Jungle Gym
- Jurassic Park Online Slot
- Karate Pig
- Kiddie Cabana Online Slot
- King Arthur
- Kings Of Cash
- Ladies Night
- Lady In Red
- Lara Croft Tomb Raider
- Loose Cannon Online Slot
- Lucky Firecracker Online Slot
- Lucky Koi Online Slot
- Lucky Leprechaun Loot
- Lucky Leprechaun Online Slot
- Lucky Rabbit’s Foot
- Lucky Witch
- Lucky Zodiac Online Slot
- Mad Hatters
- Magic Spell
- Mayan Princess
- Mermaids Millions
- Money Mad Monkey
- Monster Mania
- Mount Olympus
- Mugshot Madness
- Multiplayer No Worries
- Mystic Dreams
- Mystique Grove
- Oriental Fortune
- Paradise Found
- Penguin Splash
- Phantom Cash
- Piggy Fortunes
- Pistoleras Online Slot
- Playboy Multiplayer Online Slot
- Playboy Online Slot
- Pollen Nation
- Prime Property
- Pure Platinum
- Rabbit In The Hat Online Slot
- Racing For Pinks Online Slot
- Ramesses Riches
- Red Hot Devil Online Slot
- Reel Gems
- Reel Strike
- Reel Thunder
- Retro Reels
- Retro Reels Diamond Glitz
- Retro Reels Extreme Heat
- Rhyming Reels Georgie Porgie Online Slot
- Rhyming Reels Hearts And Tarts
- Rhyming Reels Jack And Jill Online Slot
- Rhyming Reels Old King Cole
- Rigs Of Fortune
- River Riches
- Riviera Riches
- Robo Jack Online Slot
- Rogers Rooster In Cashanova
- Roller Derby
- Rugby Star Online Slot
- Santa Paws
- Santa’s Wild Ride
- Scary Friends
- Secret Admirer
- Secret Santa Online Slot
- Silver Fang
- So Many Monsters Online Slot
- So Much Candy Online Slot
- So Much Sushi Online Slot
- Soccer Safari
- Spring Break
- Starlight Kiss
- Stash Of The Titans
- Steampunk Heroes
- Sterling Silver 3d
- Supe It Up
- Sure Win
- Surf Safari
- Sweet Harvest
- T2 Online Slot
- Tally Ho
- The Finer Reels Of Life
- The Legend Of Olympus
- The Rat Pack
- The Snake Charmer
- The Twisted Circus
- Throne Of Egypt
- Thunderstruck 2
- Tiger Versus Bear
- Titans Of The Sun Hyperion Online Slot
- Titans Of The Sun Theia Online Slot
- Tomb Raider Secret Of The Sword
- Totem Treasure
- Untamed Bengal Tiger
- Untamed Crowned Eagle
- Untamed Giant Panda
- Untamed Wolf Pack
- Victorian Villain
- Vinyl Countdown
- Wasabi Sun
- What A Hoot
- What On Earth
- Wheel Of Wealth Multiplayer
- Wheel Of Wealth Special Edition
- White Buffalo
- Wild Catch
- Winning Wizards
- Witches Wealth
- Cash Splash
- Fruit Fiesta
- Jackpot Deuces (Not A Slot)
- King Cashalot
- Lots A Loot
- Major Millions Progressive
- Mega Moolah
- Mega Moolah Isis
- Progressive Cyberstud Poker (Not A Slot)
- Treasure Nile
- Wow Pot
All games were available to be played for free money without creating an account. This is an awesome way to test out the games before you make a deposit to make sure you’re going to enjoy them. You will need to make sure that you have Flash installed on your computer before loading the games.
Payout And RTPs For Ruby Fortune Casino
|Slot Game||Provider||RTP||Maximum Payout||Progressive Jackpot|
|Thunderstruck Wild Lightning||Microgaming||96.10%||15,000x bet||No|
|Burlesque By Dita||Microgaming||96.80%||12,000x bet||No|
|God Of Fire||Microgaming||96.06%||18,000x bet||No|
|Book of Oz||Microgaming||96.31%||5,000x bet||No|
|Break da Bank||Microgaming||95.75%||480x bet||No|
|Ruby Fortune Games||Game Type||Number of games||Most played games|
|Baccarat||Card Game||4||Multi Bet Baccarat, Baccarat High Limit, Classic Baccarat|
|Bingo||Lottery||7||Bingo, Bonanza Bingo, Pharoah Bingo, Electro Bingo|
|Blackjack||Card Game||35||Hi/Lo 13 European, Blackjack Gold, Blackjack Multihand|
|Keno||Lottery||2||Monkey Keno, Keno|
|Poker||Card Game||34||Texas Hold’em, Three Card Poker, Carribean Stud|
|Roulette||Dice Game||14||French Roulette, European Roulette, Premier Roulette – Gold Edition|
|Scratch Cards||Lottery||10||Scratch Cards, Game Set & Scratch, Halloweenies|
|Slots||Casino Game||450+||Retro Vegas, Rockabilly Wolves, Mega Moolah|
|Video Poker||Casino Game||24||Aces and Faces, Jacks or Better, Deuces & Joker|
Live Dealer Games
The live gaming options are easily our second favorite thing about Ruby Fortune, after the bonuses. The games are powered by Evolution Gaming, which has been the best online live casino supplier in the world for the last decade. To prove it, Evolution Gaming has been recognized repeatedly at the prestigious B2B awards.
Ruby Fortune Casino Blackjack (Evolution Gaming)
|GAME||BJ PAYS||SOFT 17||DOUBLE AFTER SPLIT||DOUBLE||SPLITS NUMBER||RE SPLIT ACES||DRAW TO SPLIT ACES||PEEK||SURR-ENDER||RETURN||TOTAL DECKS||LIVE GAME|
|Infinite Blackjack (with six-card Charlie)||1.5||Stand||No||Any||1||No||No||Yes||No||99.55%||8||Yes|
|Live Dealer Blackjack||1.5||Stand||No||Any 2||1||No||No||No||No||99.28%||8||Yes|
The live dealer games at Ruby Fortune feel like the future of online casino gaming. The video is really clear, with no lag or software glitches. We tried them out on a number of different devices and operating systems, and the quality was consistently excellent. The sound is crisp and some of the games, like roulette, have multiple camera angles you can cycle through.
Interacting with the dealers and the other players using the chat feature is a fun novelty, and adds to the communal feel of the games. The dealers themselves are clearly talented and professional – but they are also fun and receptive. Overall, playing live dealer games at Ruby Fortune is a really immersive experience – close your eyes and you can almost feel the green felt under your fingers.
|Live Dealer Games||Variety||No.||Min.||Max.||Software|
|Live Dealer Blackjack||Private Blackjack, Party Blackjack, Infinite Blackjack, VIP Blackjack||47||0.5 €||5.000 €||Evolution Gaming|
|Live Dealer Roulette||Classic Roulette, Speed Roulette, Lightning Roulette, French Roulette, Deutsches Roulette, Dragonara Roulette, Double Ball Roulette, Arabic Roulette||15||0.1 €||2.000 €||Evolution Gaming|
|Live Dealer Baccarat||Speed Baccarat, Baccarat Squeeze, Dragon Tiger||16||0.5 €||5.000 €||Evolution Gaming|
|Live Dealer Catcher||–||1||0.1 €||1.000 €||Evolution Gaming|
|Live Dealer Poker||Live Casino Hold’em, Live 3 Card Poker, Live Caribbean Stud, Side Bet City||6||0.5 €||2.000 €||Evolution Gaming|
Ruby Fortune Casino Video Poker (Evolution Gaming)
|GAME||POWER POKER||PAY TABLE||RETURN||LIVE GAME|
|All American (progressive)||–||1-1-3-8-8-8-25-100-?||?||Yes|
|Split Way Royale||–||1-2-3-4-5-6-40-50-800-800||99.80%||Yes|
|Bonus Deluxe (multi-play)||–||1-1-3-4-5-10-80-50-800||99.70%||Yes|
|Tens or Better||–||1-2-3-4-5-6-25-50-800||99.14%||Yes|
|Deuces and Joker Poker||–||1-2-3-3-3-6-9-12-25-800-2000||99.07%||Yes|
|Double Joker Poker||–||1-2-3-4-5-8-25-50-100-800||98.90%||Yes|
|All American (multi-play)||–||1-1-3-8-8-8-30-200-800||98.49%||Yes|
|Deuces Wild (multi-play)||No||1-2-3-4-4-8-15-25-200-800||98.45%||Yes|
|Double Jackpot (multi-play)||–||1-2-3-4-5-8-20-40-80-50-800||98.35%||Yes|
|Jacks or Better||–||1-2-3-4-6-9-20-40-800||98.25%||Yes|
|Jacks or Better (multi-play)||–||1-2-3-4-6-9-20-40-800||98.25%||Yes|
|Five Draw Poker (jacks or better 5-play)||–||1-2-3-4-6-9-20-40-800||98.25%||Yes|
|Joker Poker (multi-play)||–||1-1-2-3-5-7-17-50-100-200-800||98.09%||Yes|
|Double Bonus (multi-play)||–||1-1-3-4-5-8-50-80-160-50-800||94.19%||Yes|
|Bonus Poker (multi-play)||–||1-1-3-5-8-10-25-40-80-50-800||94.18%||Yes|
|Pyramid Poker — Bonus Poker||No||See Pyramid Poker page||83.62%||Yes|
Ruby Fortune does not offer sports betting.
Ruby Fortune Casino is powered by Evolution Gaming, Microgaming, Net Entertainment, Rabcat, Pragmatic Play, Triple Edge Studios, Stormcraft Studios, Switch Studios, Pulse 8 Studios, Real Dealer Studios, On Air Entertainment and Games Global, which gives it a large library of games and is available through both a downloadable piece of software as well as a web-based platform that allows you to play directly through your web browser.
The majority of Ruby Fortune’s games are provided by Microgaming, one of the most reliable and creative game developers in the industry. Microgaming is internationally recognized – in 2019 it won an award from EGR B2B for ‘constant innovation’ and ‘high quality software’. The games are not just fun, but secure too – they have also received the Malta Gaming Authority’s seal of approval.
You can download the Microgaming software, which gives you full and direct access to the entire games menu, or you can just play using your browser. The vast majority of Microgaming games are also accessible on your mobile.
Safety & Fair Play
Ruby Fortune is licensed by the Malta Gaming Authority, and regulated by the European Union. This means that the casino is legally allowed to accept players from many countries, and complies fully with important laws and regulations. Ruby Fortune has also received a certificate from eCogra, which independently confirms that all of the games are fair. All of the personal information you provide to Ruby Fortune is private, and is encrypted using state-of-the-art SSL technology.
There are also resources for players who might run into problems. You can find a “Responsible Gaming” page at the bottom of the site, as well as an external link to the GambleAware website. There are a number of really useful tools for players, like self-exclusion, deposit limits and a self-assessment test. It’s clear from these measures that Ruby Fortune wants players to have a good time, but not lose control.
Malta Gaming Authority (MGA)
Deposits & Withdrawals
As is proving to be par for the course with PCG casinos, they have a ton of great deposit and withdrawal options but don’t provide much information in regards to limits and fees. From our understanding of the company, most options are fee free, but there are some limitations on the amounts and time frames you can withdraw. The site also requires documentation to withdraw (which is completely industry standard). We only mention this so we can suggest that you take care of this paperwork as soon as you open your account, so you have zero delays when you’re ready to cash off your winnings.
They post the different deposit and withdrawal options (and the options are great), but they don’t mention any fees, limits, or processing times. We’re led to believe based on the reputation of the company that everything is good, but we want to make sure that you’re aware you may want to get a little more information from support before choosing which method to withdraw with.
Ruby Fortune Casino is a full-fledged real money casino where you can deposit and withdraw funds in perfect security. It has an international reach and accepts an entire list of currencies, including CAD, USD, and EUR. The banking methods available depend on the country of residence and the account currency, but the limits are generally very generous. Payouts take two days to process on average.
Obviously, no casino can support all payment methods out there, as there are hundreds available. However, the list of the most popular ones is much shorter. And while some platforms go above and beyond when it comes to listing payment methods, adding 15, sometimes even 20 of them, Ruby Fortune has found a pretty good balance at around 9 or 10 of them.
The platform currently supports two credit card options — Visa and Mastercard — as well as one debit card — Visa Electron. Other than that, you can deposit money through three different bank transfer services, including Interac, Trustly, and iDebit. Finally, there are three supported digital wallets, including Skrill, PayPal, and Neteller.
At this time, the platform does not support cryptocurrency transactions, although this might change as adoption continues to grow in the future.
To make a deposit or withdrawal, just click the “Bank” option from the menu at the top of the page, and follow the instructions. It’s very easy, and all the methods only take a few minutes at the most.
A withdrawal request can take up to 96 hours to process, which is relatively long. We did some external research, and while we didn’t find any complaints about users not receiving funds, there were a few people who had issues with the 96-hour processing period. There is also a minimum withdrawal of 50 €, which is high. In the future, we would love to see both these requirements relaxed a little.
|Deposit methods||Min deposit||Fees|
|ClickandBuy||10 €||FREE (ALL BELOW TOO)|
|Visa Debit||10 €|
|Visa Electron||10 €|
|Direct Bank Transfer||10 €|
|Instant Bank||10 €|
|Withdrawal Method||Withdrawal Timings||Min. Withdrawal Limit|
|ClickandBuy||1-2 days||50 €|
|Neteller||1-2 days||50 €|
|PayPal||1-2 days||50 €|
|Visa Debit||1-2 days||50 €|
|InstaDebit||1-2 days||50 €|
|Visa||1-2 days||50 €|
|Entropay||1-2 days||50 €|
|EcoPayz||1-2 days||50 €|
|EZIPay||1-2 days||50 €|
|Skrill||1-2 days||50 €|
Ruby Fortune has a help section which you can find in the drop-down menu on the top right-hand side of the homepage. There is a list of FAQs with some useful information, but it is very short. This is something that could definitely be improved.
The live chat, which is found in the same section, is much more useful. There is virtually no wait time, and the reps that we spoke to were friendly, professional and knowledgeable. We recommend the live chat support option if you run into any issues.
There is also the option of calling or emailing the casino, but in our experience the live chat works best for immediate help. The table below has more detailed information on all the customer support options at Ruby Fortune.
- Live Chat
If not, then there are two methods of contacting customer support. One is to send an email, while the other is to contact them via live chat. Ruby Fortune is one of the platforms where both methods are available 24/7, so you can pretty much contact them at any time. While phone calls are not available, the fact that live chat is there makes up for it fairly well, and so we don’t take it as a major downside.
Ruby Fortune Casino FAQ
Is Ruby Fortune Online Casino safe?
Yes, Ruby Fortune Casino is available in Canada with a licence from the Kahnawake Gaming Commission. The operator is also licensed by the Malta Gaming Authority. As a result, you can certainly trust Ruby Fortune Casino.
Is Ruby Fortune a real money casino?
Yes, Ruby Fortune is a secure real money casino. You can deposit via various methods and bet real cash on over 500 games. If you’re lucky, you can also win real money.
Does Ruby Fortune pay out?
Of course, Ruby Fortune Casino pays out. The withdrawal process is streamlined to provide top security and make it easy for you to cash out your winnings. You’ll have to submit various identification documents for withdrawals of over $2,000.
How long does Ruby Fortune take to pay out?
It normally takes two business days for the security team to review and approve Ruby Fortune Casino withdrawals. After that, bank transfers will probably take a few more days to complete, but payouts to e-wallets are almost instant.
What is the Ruby Fortune Casino bonus?
Ruby Fortune Casino offers new users a 100% welcome bonus of up to $750. The casino will match your first three deposits, which must be made within a week of registering, up to $250 each.