Miles Franklin Precious Metals Review

Miles Franklin Precious Metals Review

Miles Franklin is a precious metals dealer and Gold IRA custodian with over 30 years in the business, indicative of their longevity and experience in the market. Accredited by the Better Business Bureau since November 25, 2009, the company maintains a substantial reputation in the industry.

When considering their services, make note of the following points:

  • IRA Services: Miles Franklin offers Gold IRA services, allowing you to diversify your retirement portfolio with precious metals.
  • Custodial Services: The company provides storage options, including a high-security option managed by Brink’s in Montreal, Quebec.
  • Customer Service: No direct online ordering is noted, potentially meaning that more personalized services are available through direct interactions.

However, Miles Franklin doesn’t provide online pricing or detailed IRA fee information upfront, which could be a downside if you prefer transparency and immediate access to pricing.

Company Insights:

BBB AccreditationSince 11/25/2009
Business ExpertiseOver 30 years in the industry
Products & ServicesGold IRAs, Precious metals sales
Storage OptionsBrink’s in Montreal, security assured
Customer AccessPersonalized service, no online ordering
TransparencyLimited online pricing and fee information

Customer opinions about Miles Franklin are varied, with some citing a lack of reviews. Nevertheless, the company has a rating of 3.5 to 3.7 out of 5 in varying sources, which is a considerable score reflective of customer satisfaction but also suggesting room for improvement.

Your choice in selecting Miles Franklin should hinge upon their longstanding accreditation, IRA offerings, and your personal preference for either a more direct purchasing process or an online transactional experience.

Pros And Cons

When considering Miles Franklin as a custodian for your precious metals, you have several factors to account for in terms of advantages and disadvantages.


  • Reputation: Miles Franklin has been established since 1989, indicating a significant tenure in the precious metals market.
  • Expertise: The firm is known for its expertise in precious metals, guiding customers in diversifying their investment portfolios.
  • Security: Partnership with Brink’s in Montreal for secure storage ensures your investments are safely housed with state-of-the-art security measures.


  • Limited Online Presence: There may be limited information available online which can make it difficult to conduct thorough research.
  • Potential for Fees: While not explicitly stated in the search results, custodians typically charge fees, and you should inquire about these to fully understand the cost structure.

Below is a table summarizing the pros and cons discussed:

Established since 1989Limited online presence for research
Experienced in precious metalsPotential fees not clearly stated in search results
Secure storage options via Brink’s

It’s important for you to weigh these factors carefully considering your individual investment strategy and needs. Make sure to inquire directly about any unstated costs and read the latest reviews for the most current information and customer experiences.

Main Benefits

When choosing a custodian for precious metals, understanding the benefits they offer is crucial. Miles Franklin boasts several such advantages.

Education Focus: At the core of Miles Franklin’s service is an emphasis on client education. You receive information that aims to improve your understanding of precious metals investing, helping you make informed decisions.

Investment Diversity: You have the opportunity to diversify your investment portfolio by including precious metals, which can be a strategic hedge against market volatility.

Experience: With many years in the business, the company’s longevity suggests a degree of reliability and industry knowledge that can be beneficial for your investment strategy.

Customer Service: The personalized customer service approach aims to provide you with a more tailored investment experience.

Accreditation: As a BBB-accredited business, Miles Franklin has been recognized for its commitment to resolving consumer issues and adhering to good business practices.

Below is a summary table of the main benefits Miles Franklin offers:

EducationAccess to information and resources to enhance your knowledge of precious metals investments.
Portfolio DiversityOptions to include precious metals for a more balanced investment portfolio.
Industry ExperienceYears of operation in the precious metals market contribute to a strong foundation of expertise.
Personalized ServiceDedicated customer service to address your specific investment needs.
BBB AccreditationAcknowledgment from the Better Business Bureau for good business practices and consumer care.

Minimum Requirements To Open a Gold IRA Account

When you’re considering opening a Gold Individual Retirement Account (IRA) with a company like Miles Franklin, it’s crucial to understand the minimum prerequisites for account setup. Here’s a walkthrough of the requirements you must fulfill to get started:

Eligibility: Despite common misconceptions, there are no age restrictions when it comes to opening a Gold IRA. This contrasts with traditional IRAs, which often have specific age-related rules.

Financial Institutions: Choose a custodian, typically a bank or other financial institution, that specializes in Precious Metals IRAs and adheres to IRS regulations.

Investment Limits: The contribution limits are the same as traditional and Roth IRAs. For 2023, the maximum you can contribute is $6,500, or $7,500 if you’re 50 or older.

Custodian InstitutionFinancial institution managing the IRA and ensuring IRS compliance
Initial ContributionCapital to start the IRA; differs by financial institution
Annual Contribution LimitsFor 2023: $6,500 or $7,500 (age 50+)
EligibilityNo minimum age; applicable to investors of all ages
PaperworkApplication forms, proof of identity, and possibly other documentation
FeesCustodian fees, possibly storage fees for the physical metals

Paperwork and Identification: Complete the necessary application documentation and provide valid identification to establish your Gold IRA.

Fees: Be prepared for initial setup fees, annual storage fees for the precious metals, and possibly other service-related fees.

Remember to scrutinize all terms and conditions provided by your chosen custodian and ensure you’re comfortable with the fee structure and services offered. Your diligence will ensure your Gold IRA is configured to meet both regulatory requirements and your individual investment goals.

Fees And Rates Structure

When considering investing with Miles Franklin, you should be well-informed about their fee structure and rates. The costs can vary depending on the type and volume of your purchase. Below is a breakdown of the associated costs you may encounter:

  • Annual Fees: These are charged for the maintenance of precious metals IRAs and can differ based on the custodian.
  • Storage Fees: Depending on whether you choose segregated or non-segregated storage, fees can fluctuate.
  • Buy/Sell Spreads: The difference between the buying price and selling price of precious metals can impact the overall cost.
  • Shipping and Insurance: These are additional costs incurred during the transaction and delivery of physical metals.

It is crucial for you to ask about any hidden charges that might not be immediately apparent. These can include, but are not limited to, setup fees for new accounts, transaction fees, or fees related to the liquidation of assets.

Below is a table summarizing the fee structure:

Fee TypeDescriptionPotential Range
Annual FeesMaintenance of IRAsVaries
Storage FeesSegregated or non-segregatedVaries
Buy/Sell SpreadsThe price difference when buying or sellingVaries, influenced by market
Shipping and InsuranceSecure delivery of physical metalsVaries, depending on shipment size & destination

Please note that for the most accurate and up-to-date information regarding fees and rate structures, you should directly contact Miles Franklin, as they can provide detailed information based on your specific situation.

Security And IRS Approved Storage

When you invest in precious metals through Miles Franklin, you’re entrusting them with the safety and IRS compliance of your assets. Their security measures and storage options are designed to offer you peace of mind.

Security Measures: Miles Franklin partners with facilities such as Brink’s in Montreal, which is renowned for its security. These high-security vaults ensure that your gold and other precious metals are safeguarded with state-of-the-art security measures, including 24/7 monitoring, advanced technological defenses, and strict access controls.

IRS-Approved Storage: For your Precious Metals IRA, IRS standards require that your assets be held in approved facilities. Miles Franklin’s storage solutions comply with these regulations, ensuring that your investment is not only secure but also meets all legal requirements for a self-directed IRA.

Here is a brief summary of what you can expect regarding security and storage solutions:

Partnership with Brink’sHigh-security vaults and thorough asset protection
Access ControlLimited and monitored access to stored precious metals
TechnologyAdvanced security systems in place for intrusion prevention
24/7 MonitoringContinuous surveillance to ensure asset safety
IRS ComplianceStorage facilities that comply with IRA custody regulations
Private Safe Deposit BoxesAvailable for additional security and privacy options

Remember, these storage options do more than just protect your physical assets; they also safeguard the value and legality of your investment portfolio. By choosing Miles Franklin, you can rest assured that your precious metal investments are both secure and aligned with IRS guidelines for self-directed IRAs.

Ease Of Transaction

When you consider investing in precious metals with Miles Franklin, one of the foremost aspects is the ease of transaction. Here’s what you need to know about buying, selling, and managing your gold investments.

Buying: Initiating purchases with Miles Franklin is straightforward. Once you decide on the type of precious metal investment you prefer, the process of buying is facilitated by professionals who guide you through each step. Their customer service aims to ensure your experience is seamless.

Selling: Should you wish to liquidate your assets, Miles Franklin offers a mechanism by which you can sell your investments with ease. The process is designed to be as smooth as possible, often involving consultation with a specialist to help you efficiently navigate the transaction.

Managing Investments: Managing your investments is a critical part of your relationship with a custodian. With Miles Franklin, you have the support of knowledgeable specialists that help ensure your precious metals portfolio is aligned with your investment goals.

Below is a table summarizing the key points about the ease of transaction with Miles Franklin:

Buying ProcessGuided by professionals; structured for a seamless experience.
Selling ProcessStreamlined to assist liquidation with specialist consultation.
Investment ManagementSupport from experienced specialists for portfolio alignment.

Remember, the ease of transaction can significantly impact your overall experience as a precious metals investor. With Miles Franklin, the aim is to make your buying, selling, and management as efficient and hassle-free as possible.

Customer Service And Support

When interacting with Miles Franklin’s customer service, you can expect to encounter a team equipped to handle your inquiries with attention and expertise. Miles Franklin is accessible via phone for any questions regarding costs of items or to place an order. Their availability via these direct lines suggests a readiness to address customer concerns efficiently.

Contact Methods and Responsiveness:
The customer support team is reachable at two phone numbers, enhancing accessibility. This dual-line strategy shows a commitment to responsiveness, ensuring that you have more than one option for immediate assistance.

Expertise and Assistance:
Their customer service representatives are primed to offer support with any questions you may have. When contacting Miles Franklin, their approach is to ‘take it from there’, suggesting that they aim to provide comprehensive support and guidance throughout your interaction.

AccessibilityTwo phone numbers provided for contact
ResponsivenessDirect phone assistance aimed at quick support
Customer EngagementPhone interactions to discuss products and place orders
ExpertiseTeam capable of addressing concerns and providing guidance

Remember, when you reach out to Miles Franklin by phone, you are engaging with their initiative to provide you with hands-on customer service. Their posture is not to passively wait for you to find solutions, but to actively assist you and take the lead in resolving your queries.

Regulatory Compliance and Transparency

When you choose a custodian like Miles Franklin for your precious metals, understanding their adherence to regulatory compliance and commitment to transparency is crucial for your peace of mind.

Accreditation: Miles Franklin is accredited by the Better Business Bureau (BBB) since 2009, which indicates compliance with the BBB’s standards including a commitment to make a good faith effort to resolve any consumer complaints.

Years in Business: With years of operation, the company has established a presence in the precious metals market, aligning its operations with industry standards and regulatory requirements.

Licenses and Audits: Regular audits and the necessary licensing under regulatory bodies ensure that Miles Franklin’s operations are in compliance with financial and trade regulations.

Below is a table summarizing their regulatory compliance and transparency features:

BBB AccreditationAccredited since 11/25/2009, reflecting a long-standing commitment to resolve customer issues.
Audit ComplianceRegular audits are conducted to assure customers of credible and lawful operations.
TransparencyDisclosure of all fees and charges are provided upfront to maintain clear and transparent dealings.
Educational ResourcesProvides customers with insights and knowledge, enhancing the transparency of the precious metals market.
SecurityPartners with secure depositories, such as Brink’s Montreal, ensuring the safekeeping of assets.

Your due diligence in evaluating the transparency and regulatory compliance of a precious metals custodian is a testament to your investment’s security and the custodian’s integrity. With Miles Franklin, these measures are a cornerstone of their operation, aiming to deliver trust and assurance in their transactions.

Liquidity And Buyback Policies

When you invest in precious metals through Miles Franklin, understanding their liquidity and buyback policies is crucial. These policies outline how you can liquidate your assets and the options available if you choose to sell them back to the company.

Liquidity Options: Your investment in precious metals is typically liquid, meaning you have the ability to sell your holdings quickly if needed. The liquidity factor largely depends on the current market demand and the form of metal you possess.

Buyback Policies: Miles Franklin offers a buyback program that allows you to sell your precious metals back to them. The buyback price is based on the current market value, which fluctuates daily according to market conditions.

Table 1: Overview of Liquidity and Buyback Policies

Liquidity– Ability to sell quickly based on market demand.
– Affected by the type of metal and market conditions.
Buyback– Miles Franklin provides an option to sell back.
– Prices based on current market value.

Before selling your assets, it’s advised to inquire about the specific terms and conditions related to:

  • Timing: The time it takes to complete the buyback process after you initiate the sale.
  • Pricing: How the buyback price is determined in relation to spot prices and any associated fees.
  • Modes of Payment: The methods through which you will receive payment from Miles Franklin.

Miles Franklin’s commitment to providing liquidity options and comprehensive buyback policies underscores the confidence and knowledge they possess within the precious metals marketplace.

Handling of Rollovers From A Traditional IRA or 401(k)

When you’re considering a rollover from a Traditional IRA or 401(k) to a Gold IRA, it’s essential to know the steps and rules that apply. The following table summarizes the process:

1. Choose a CustodianSelect a custodian that specializes in Precious Metals IRAs, like Miles Franklin.
2. Open a Gold IRA AccountEstablish a new Gold IRA with the chosen custodian.
3. Fund Your Gold IRADecide on a rollover method: direct or indirect.
4. Select Precious MetalsChoose the precious metals products to include in your new account.

A Gold IRA rollover involves moving assets from your current retirement account, such as a 401(k) or Traditional IRA, to a Gold IRA. This type of rollover often seeks to leverage the security and potential hedge against inflation provided by precious metals. When handling rollovers:

  1. Choose a Custodian: Your rollover custodian must be skilled in dealing with precious metals and IRS regulations.
  2. Open a Gold IRA Account: The new account will be the destination for your rolled-over funds.
  3. Fund Your Gold IRA: To actually transfer the funds, you’ll need to choose a direct rollover, where funds are sent directly to the new account, or an indirect rollover, where funds are sent to you first and then you deposit them into the Gold IRA within 60 days to avoid taxes and penalties.
  4. Select Precious Metals: You have the option to select gold, silver, platinum, or palladium products that meet the IRS purity standards.

Be aware of the 60-day rule for indirect rollovers: you must deposit the funds into your new Gold IRA within this period to avoid taxes and early distribution penalties. If you’re rolling over from a 401(k), consider the potential for withholding taxes. Direct rollovers from a 401(k) to a Gold IRA typically incur no immediate taxes as assets are transferred between trustees.

In summary, the rollover process is a sensitive one, subject to IRS regulations and timelines. Ensuring compliance when moving your retirement funds to a Gold IRA is of paramount importance to avoid unintended tax consequences.

Handling of Withdrawals And Distributions

When you invest with Miles Franklin, understanding the procedures for withdrawals and distributions is important. Your ability to access your investments or take distributions may be contingent upon the policies of individual custody solutions, such as Brink’s in Montreal for secure storage.

Withdrawal Procedures:

  • Request Submission: You typically need to submit a formal request for withdrawal of your precious metals.
  • Verification: Your identity and authorization to withdraw the assets must be verified.
  • Processing Time: Check the custodian’s specific processing times for requests.
  • Fees: Be aware of potential fees associated with handling and shipment.

Distribution Options:

  • Physical Delivery: Take possession of physical metals at your discretion.
  • Sale for Cash: Liquidate metals for cash distribution.
  • Transfer: Move assets to another institution or individual.

The custodian may have certain regulations or processes that determine how quickly and efficiently these transactions are executed. It’s essential that you familiarize yourself with these details to manage your precious metal investments effectively.

Requesting WithdrawalsFormal processVerify identity, possibly incur fees
Taking DistributionsVarious optionsPhysical delivery, cash liquidation, or asset transfer
Custodian PoliciesSpecific rulesKnow the custodian’s processing times and conditions

Remember, the secure storage facilities, like Brink’s, are meant to safeguard your investments, so there may be comprehensive security measures and protocols in place for any movement of assets. It’s important to communicate clearly with Miles Franklin or any other custodian you’re using to understand these procedures fully.

Online Platform and User Experience

When exploring the online platform provided by Miles Franklin Precious Metals, it’s evident that your user experience is influenced by the platform’s design and features. The user-friendly interface aims to make navigation simple, ensuring you can find information about products and services with ease.

Website Accessibility and Navigation The Miles Franklin website’s layout is designed to be straightforward, bringing essential information to the forefront. You have direct access to product categories and resources that can guide your precious metals purchase decision.

Information Availability On the platform, detailed descriptions of products are available, along with educational materials to enhance your understanding of precious metals investing. However, it is worth noting that direct online ordering capabilities may not be present, intimating that your transactions will likely require personal communication with a company representative.

Account Monitoring Regarding account monitoring, the platform may not feature an interactive dashboard where you can track the status of your Gold IRA account in real-time. Instead, you may need to stay in contact with customer service for updates on your investments and account details.

The summary below provides an overview of these aspects for quick reference:

Website DesignStreamlined interface for ease of use.
Product InformationComprehensive details and educational materials are accessible.
Ordering ProcessLack of online ordering; transactions handled through customer support.
Account MonitoringNo interactive dashboard for IRA accounts; updates obtained through direct communication with representatives.

It’s essential for you to have clear expectations when interacting with the online platform of Miles Franklin. The provision of in-depth product information contrasts with the more hands-on approach required for purchasing and monitoring your precious metals investments.

Accreditation And Industry Memberships

When you consider working with Miles Franklin Precious Metals, it’s important to acknowledge their industry standing represented through accreditations and memberships. These indicators can show you the company’s commitment to credibility and adherence to industry standards.

Accreditation: Miles Franklin has been accredited by the Better Business Bureau (BBB) since November 25, 2009. BBB accreditation signifies the business’s dedication to resolve consumer issues and abide by ethical business practices. A high BBB rating is a positive indicator for reliability and trustworthiness.

Industry Memberships: Membership in professional industry organizations is a testament to a company’s engagement and reputation within the industry. Check if the business is a part of key industry groups which regularly audit their members for professionalism and ethical behavior.

Accreditation or MembershipDescriptionDate of Accreditation/MembershipRelevance to You
Better Business Bureau (BBB)High BBB rating indicates a strong track record and commitment to customer service.Accredited since 11/25/2009Helps you trust the business’s operations.
Professional Industry OrganizationsBeing part of respected industry groups shows a commitment to standards and best practices.VariesAssures you of ongoing industry engagement.

It is recommended that you inquire directly with Miles Franklin regarding any other specific industry organizations of which they may be a member. This will give you a clear idea of how Miles Franklin is positioned within the precious metals industry. These details can offer peace of mind and provide a benchmark for evaluating their service standards.

Education Resources

Miles Franklin places emphasis on its educational resources, ensuring that you, as a precious metals investor, are well-informed. Their website boasts various types of educational content aimed at enhancing your knowledge about investing in precious metals.

Education is key to making informed investment decisions. To this end, Miles Franklin provides articles and insights that delve into economic trends affecting precious metals. They cover topics from basic investment principles to market analysis, equipping you with information to understand the nuances of precious metals investing.

In terms of educational materials, you’ll find a well-structured selection available on their website. The content ranges from introductory guides to advanced investment strategies. Articles are often supplemented by multimedia resources, such as videos and webinars, which cater to different learning preferences.

Below is a table summarizing the educational topics you can find on the Miles Franklin website:

Topic CategoryDescriptionFormat
Market AnalysisDetailed analysis of precious metals marketsArticles, Videos
Investing GuidesA primer on how to invest in precious metalsArticles, E-books
Economic TrendsInsights into how economic events influence the metals marketArticles, Newsletters
Financial EducationComprehensive education on financial security using precious metalsWebinars, Seminars
Product InformationSpecifics about various precious metals products offeredCatalogs, Detailed product pages

Miles Franklin ensures you have access to a spectrum of topics. For newcomers, the “Introduction to Precious Metals” is a great starting point, while seasoned investors might gravitate towards analyses on current market trends. The commitment to your education is clear — they don’t just offer precious metals; they emphasize the importance of understanding your investments.

Comparison And Alternatives

When evaluating Miles Franklin Precious Metals for your investment needs, and especially if you’re considering a Gold IRA, it’s important to compare it with other companies in the market.

CompanyYears in BusinessBBB RatingIRA ServicesNotable Features
Miles FranklinOver a decadeAccredited since 2009YesKnown for quality offerings
Birch Gold GroupEstablished in 2003A+YesEducates customers on precious metals investing
Augusta Precious MetalsMany yearsA+YesPersonalized customer approach
Silver Gold BullKnownNot specifiedYesLarge inventory of bullion products
Noble GoldKnownAYesOffers rare coins and Royal Survival Packs
Advantage GoldKnownA+YesFocused on first-time buyers
American Hartford GoldKnownA+YesBuyback commitment
American BullionOver a decadeA+YesPioneers of Gold IRA
Gold AllianceKnownA+YesDedicated Gold IRA specialists
GoldcoOver a decadeA+YesEasy IRA rollover process
Rosland CapitalOver a decadeA+YesCelebrity endorsements
RC BullionKnownNot specifiedYesSpecializes in IRA rollovers
American Coin Co.KnownNot specifiedNoOffers collectible coins
Lear CapitalOver two decadesA+YesPrice lock-in feature

When considering different Gold IRA companies, assess factors such as their Better Business Bureau (BBB) rating, the range of services offered, and their industry experience. For example, Birch Gold Group is renowned for its educational resources, while Noble Gold stands out for its unique offerings such as Royal Survival Packs. If you value transparency and a buyback program, American Hartford Gold may appeal to you.

Miles Franklin boasts a solid track record with a longstanding BBB accreditation. Your choice should align with your investment goals, whether you seek comprehensive education, diverse product selections, or specific IRA services. Remember to consider customer feedback, storage options, and transaction processes, as they can vary significantly from one company to another.

We discuss an instrument for retirement planning, which is the gold IRA, a specific type of investment retirement account, or simply, IRA. While there are much more benefits of gold IRA than disadvantages, it comes also with its pros and cons. There are many differences between having a gold IRA than having physical gold stored.

We have studied the gold Roth IRA and compared a gold IRA versus a Roth IRA.

Moving from an investment portfolio to another has some nuances: so I explain you how to buy gold in IRA, how to go from TSP to gold IRA, and how to do a gold IRA rollover, what is the transfer of funds from a traditional IRA or 401(k) to a self-directed gold IRA.

I explain thoroughly the gold IRA cost, so these are the gold IRA fees for the custodian plus the transportation costs, and any additional cost for an optional withdrawal or distribution.

The silver and gold IRA tax rules are very strict, the gold or any eligible precious metal cannot be stored at home, so you need a gold IRA custodian. For this purpose, we have reviewed the best gold IRA companies and curated them so we have Birch Gold Group review, Augusta Precious Metals review, Silver Gold Bull, Noble Gold, Advantage Gold, American Hartford Gold, American Bullion, Gold Alliance, Goldco, Rosland Capital, Miles Franklin Precious Metals review, RC Bullion, American Coin Co, and Lear Capital.

One of the recent news, is the issue of the prospective capital gains tax on Australian Kangaroo Gold Quarter Ounce coins in an IRA. This will give more confidence to investors.

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